"No one would have noticed?"

St. Leon Kappelman dismisses 7-11 glitch?? NEW SALES PITCH???

".........Such incidents were to be expected, said Dr. Leon Kappelman, a Y2K expert who is director of the Information Systems Research Center at the University of North Texas in Denton. "This kind of stuff happens all the time with computer systems," he said. "No one would have noticed if we didn't have a higher state of alertness for Y2K issues.".........

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http://www.dallasnews.com/business/253087_7Eleven_04bus..html

Y2K computer bug hits 7-Eleven cash registers

01/04/2001

By Alan Goldstein / The Dallas Morning News

The Y2K computer bug appeared belatedly in the cash registers at 7-Eleven Inc. stores this week, but by Wednesday, the Dallas-based company said it believed the problem was licked.

The glitch was discovered Monday morning. Reports began to flood 7-Eleven's help desk because point-of-sale registers in thousands of convenience stores nationwide were unable to accept credit cards. The company's proprietary retail information system was mistakenly reading years as 1901 instead of 2001.

The business impact was minimal, the company said. Stores continued to accept cash, and automated teller machines in the outlets operated normally. Also, many stores had either dial-up equipment or manual card imprinters as backups. Card readers at gasoline pumps, where most credit-card transactions are completed, were unaffected by the disruption.

7-Eleven officials were unsure how the problem occurred. They noted that the faulty computer system was relatively new and that the company had believed it was Y2K-compatible. The problem may have been caused by a programming error created in one of a series of updates to the software since the end of 1999, said Margaret Chabris, a 7-Eleven spokeswoman.

The company's technical staff developed a software patch, which it began testing Tuesday morning. By Wednesday, virtually all of the affected 5,300 stores in the United States that are operated and franchised by the company had received the update.

"It should all be back to normal by now," Ms. Chabris said Wednesday.

A separate Y2K-related problem affected Norway's national railroad company Sunday.

Such incidents were to be expected, said Dr. Leon Kappelman, a Y2K expert who is director of the Information Systems Research Center at the University of North Texas in Denton. "This kind of stuff happens all the time with computer systems," he said. "No one would have noticed if we didn't have a higher state of alertness for Y2K issues."

-- Anonymous, January 04, 2001

Answers

Please clarify what you mean by "NEW SALES PITCH???", cpr.

-- Anonymous, January 04, 2001

THINK ABOUT IT.

-- Anonymous, January 04, 2001

Y2.001K, IT CANNOT BE FIXED!

Crank up the gennys, break out the C rations, we're in for the big one.....

-- Anonymous, January 04, 2001

He is distancing himself from the views he had before the rollover.

If you pretend hard enough, all you said and did will be forgotton.

-- Anonymous, January 06, 2001

He is distancing himself from the views he had before the rollover.

But was he selling something?

-- Anonymous, January 07, 2001