A few days ago, my Mac 7200/90 froze up in Photoshop to the point where it wouldn't even accept a force quit, and I had to turn my machine off manually. Now when I try to open it, it looks like everythings fine and then freezes after it gets to the Mac OS window. I've tried turning the extensions off, same thing happens. I've also opened up the hard drive and hit the "clear" button that is supposed to reset your preferences, but that didn't work either. Any ideas on how to fix this would be appreciated... Tha

-- Julie Thompson (juliet@dri-eaz.com), February 25, 1999

Answers

It sounds like your Finder is corrupted. Start your computer off the Macintosh System Software CD (hold down the C key while the computer is booting with the CD in the drive). Toss your Finder in the trash and reinstall the operating system. If this does not work you'll need to do a clean install and reset all your preferences, but I've found the technique above works about 99 percent of the time.

-- Darron Spohn (dspohn@clicknet.com), March 01, 1999.

Hi, I believe you can fix your computer's problem by resetting the PRAM. Do this by restarting the Mac with the keys: option-command-r-p pressed until you hear two beeps. This should fix your problem. The thing is, you will have to set some individual settings again, such as monitors and sound, keyboard etc. Good luck, Cam

-- Cam (cam060280@hotmail.com), June 13, 1999.